We at SND work closely with our retailers and offer end-to-end solutions that integrate technology with a wide variety of quality services. Our highly experienced and motivated staff provides customized systems and services to lottery organization, while meeting the most demanding requirements in today's extremely techno-competitive market.
Our operations services include facilities management, sales network management and risk management, as well as personnel training on operations and procedures.
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Facilities management involves the efficient execution of all operating and system maintenance procedures. We provide continuous and all-round central system supervision (hardware & software) and technical support, including pre-emptive and remedial actions.
As part of this service we also offer lottery operators customized security and contingency plans, in areas like
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 System administration
Statistics and final operations
Communications management
Service center equipment
Service coordination & supervisory unit (SSU)
Software maintenance and upgrades
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Help Desk services
Agency managemen
Material delivery
Financial management
Finance and administration operations
Accounting procedures
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Some of our partnering capabilities stem from the experience gained from our own operations, wherein we place high emphasis on
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 Mission critical financial transactions.
Handling of a large number of transactions across wide geography.
A robust, reliable network and solution.
Extensive control over operating personnel and a close monitoring.
Extensive reporting and MIS for efficient management.
Widespread support network for efficient problem resolution.
Very high concern & effective measures for Physical, Network and Data security.
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